Flexible Text Limited (Company Number 05125643) whose registered office is at WBS, 56 Woodbine Road, Newcastle upon Tyne NE3 1DE, is committed to safeguarding the privacy of its users.
Flexible Text Limited takes your privacy very seriously and it is important to us that you can use and enjoy the website without having to compromise your privacy in any way. Flexible Text Limited is registered under the Data Protection Act 1998 (Registration Number Z1342237).
The purpose of this policy is to explain how Flexible Text Limited will use and process your personal data. By using our website generally you agree to this use.
We will ask you to provide information on our website during the registration process and when you make a purchase online. If you contact us we may keep a copy of that correspondence.
The type of information which we may collect about you includes your:
We use your information to enable us to process payments, manage orders, improve our marketing, for purposes of administering our business activities, providing customer service and making available other products and services to our customers and potential customers. We will show the information you provide to such of our employees as need to see it.
We also use information in aggregated form (where no individual user is identified). This information may include:
This information is used for market research, to customise our site content and we believe that this allows us to monitor and improve our site and tailor it to better meet our users' requirements.
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
Cookies are small pieces of data that are stored on a user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent transactions or to short-cut access to the site. We use cookies to gather information about our users' browsing activities. This information helps us to design and arrange our site in the most user-friendly manner. You can usually modify your browser to prevent this happening.
We may also disclose your personal data to:
We reserve the right to, and you agree that we may, disclose any information we hold about you to any government, regulatory, criminal investigatory or other authorised body such as the police, Customs and Excise and Trading Standards officers without notice to you and without incurring liability to you in connection with any investigation of fraud, infringement of intellectual property rights or illegal activity or in relation to any matter that may expose us to legal liability or otherwise compromise the Company.
We do not sell, trade, give away or rent your personal information to third parties unless you tell us you are happy for us to do so. We may provide statistics on an aggregated basis but these will not include any personally identifiable information.
The internet is not a secure medium. However, Flexible Text Limited uses industry standard safeguards to protect the confidentiality of your personal data such as encryption keys and firewalls.
Flexible Text Limited does not keep details of your credit card number or its expiry date. All payment transactions are handled by World Pay, a secure payment processing provider and wholly owned subsidiary of the Royal Bank of Scotland Group. Your credit/debit card and related personal details are collected by World Pay in order to process your order. More details regarding World Pay's terms and conditions and privacy policy can be found by visiting the World Pay website.
Your personal information will be held securely in accordance with the Data Protection Act 1998.
Our security systems mean that we may request proof of identity before we are able to disclose information to you.
We will obtain your prior consent before sending you marketing information by email or fax. You may ask us to remove your details from our database at any time by writing to us at the address below or emailing us at admin@flexible-text.co.uk.
By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.
We are committed to ensuring that the information that we hold about you is accurate and up-to- date. You can check the information that we hold about you by emailing us at admin@flexible-text.co.uk. You are entitled to a copy of the information held by us: we may make a small charge for providing this to you simply to cover administration costs.
Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected.
You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data.
You warrant and undertake to us that all of the details you supply to us are true and accurate.
Any questions or comments relating to this statement or our site should be directed to Flexible Text Limited by sending an email to admin@flexible-text.co.uk or by writing to us at PO Box 1223, Newcastle upon Tyne NE2 1WA.
This page was last updated on 17th July 2008.